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Tech Tips Archive

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  • Greasing your actuator will greatly increase the life of the part.

  •   Wildlife, such as birds and insects, can build nests inside the nose cone or feed horn of your dish. This can cause reception problems. Take special precautions when removing the debris, especially in dealing with bees.
  • Flooding or excessive precipitation may cause the foundation that supports your dish to loosen. This may cause your dish to come out of alignment.

  • To protect your dish against wind damage, it is extremely important to aim your dish at a high-elevation satellite. These are satellites such as W1, S4, and G6. Aiming your dish at one of these satellites during a windstorm will allow the wind to pass your dish with minimal damage. For instance, if your dish were aimed at a satellite such as F1 (if you are on the East Coast) or S3 (if you are on the West Coast), the wind could cause your dish to act as a sail and therefore be forced out of adjustment.

  • For protection from the rain, you may need to waterproof your dish. Be sure to use a sealant that will not harden when it dries. If the sealant hardens, it may become brittle over time and crack. This will allow moisture to enter those areas in which it may be damaging.  Applying an accordion sleeve on the actuator arm and a weather cover over the feedhorn will also help in protecting your equipment from water damage.
  • Satellite dishes are prime targets for lightning strikes. Consult a local installer for ways to avoid such damage.
  • Leaves and pine needles contain moisture, which scatter satellite signals. Pruning surrounding trees will prevent any signal loss due to obstruction and moisture.


If you experience signal loss, it may be due to the following reasons:

  • The power to your videocipher may have been turned off.
  • You may have been off a subscription channel for an extended period of time. This could cause your videocipher to lose its automatic authorization.
  • Your satellite system may need adjusting. If you have any trouble getting this to work, call us toll-free!
 

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